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Our Principal Consultant


Mr. Kelvin, a Management Consultant, Trainer and Executive Coach, has more than 30 years of consulting experience. He is a Registered Management Consultant (RMC) with the RMC Certification Board in Singapore and a Certified Management Consultant (CMC) of the Institute Management Consultants (Singapore).  He is a SPRING-JPC Certified Productivity Consultant, Certified Business Excellence, SMART & IMPACT Consultant (SPRING) and an Honorary Certified Productivity Practitioner of the Asian Productivity Organization. Mr. Chan was awarded the prestigious ICMCI Academic Award for his significant contribution to thought leadership within the management consulting profession, supported by exemplary teaching and applied research in the field of Management Consultancy by The International Council of Management Consulting Institutes (ICMCI) in August 2017.

He served as the APO Chief Resource Person for the APO Africa Productivity Partnership Project sponsored by the Government of Japan and Taiwan for over 8 years. He had conducted 7 Productivity Practitioners development programmes in South Africa for consultants from 12 African nations including Burkina Faso, Botswana, Ghana, Namibia, Kenya, Mauritius, Nigeria, South Africa, Swaziland, Tanzania, The Gambia and Zambia. In 2015, Mr. Chan was appointed as the Chief Resource Person to train 25 Consultants and Trainers in Productivity Improvement Methodologies in Colombia.


Since 2008, Mr. Chan has served as the APO Chief Resource Person for  several basic and advanced Productivity Practitioners and Green Productivity Specialist Course for APO member countries in Asia, including Fiji, India, Iran, Pakistan, Indonesia, Cambodia, Lao PDR, Malaysia, Thailand, and Sri Lanka.


Mr. Chan is also the Chief Faculty member for the Registered Management Consultant Certification Course for the Institute of Management Consultants (Singapore) and a Faculty Member of the  Singapore Productivity Association’s Certified Productivity Practitioners Course. He serves as an Associate Instructor on the subject of Productivity Management in the Singapore University of Social Sciences.


He was a Senior Officer and Consultant of the National Productivity Board during the period 1997 to 2003 and had since provided consulting services in areas of productivity and quality to many companies in Singapore. Mr. Kelvin Chan graduated with a Bachelor in Engineer (with Honours) in Civil and Structural Engineering from the Nanyang Technological University in 1985. Mr. Chan obtained his Management Consultancy training from the National Productivity Board (NPB) in 1989 and Japan Productivity Centre in 1988 respectively.


Mr. Chan specializes in Productivity related subjects and over the years, Mr. Chan had assisted many companies both multi-national and local in implementing productivity management programmes. His clients includes small to large companies from industries like government agencies, non-profit organizations, garment, food processing, furniture, gifts, electronics, retail, hotel, food and beverage, logistics, ship repair, petrochemical, transport, construction and engineering.


Since 1995, our Director and Principal Consultant, Mr. Kelvin Chan have been actively serving as Technical Expert and Chief Resource Person for many national productivity training and consultancy projects in Asia, Africa and South America. Some of projects undertaken are as follows:

 

Recent Productivity Projects in Asia

Capacity Building on Enterprise Innovation Intervention Program - Malaysia

 

Chief APO Resource Person for this in-county Development of National Productivity Organisation implementation program that trained a total of 18 Consultants of the Malaysia Productivity Corporation in January 2012. Together with two other Resources Persons from Japan and Taiwan, the faculty brought participants through 2 weeks of intensive training on advanced productivity topics of enterprise innovation and process reengineering.

Asia

Asia

Development of Productivity Practitioners 2012 for APO Member Countries - Philippines

APO Resource Person for training and coaching of consultants and productivity advisors during the in-company practice on the Module of Management Consultancy for Productivity Improvement in companies and non-profit organisations.This annual multi-country training course conducted in June 2012, had trained a total of 21 participants from 15 countries including Bangladesh, Cambodia, Fiji, India, Indonesia, Iran, Lao PDR, Nepal, Pakistan, Philippines, Sri Lanka, Thailand, Malaysia, Mongolia, and Vietnam.

Asia

Asia

Training of Trainers on Green Productivity for APO Member Countries – Malaysia

Chief APO Resource Person for training of 23 participants from 14 countries including; Bangladesh, Cambodia, Taiwan, Fiji, India, Indonesia, Lao DPR, Malaysia, Mongolia, Nepal, Pakistan, Philippines, Sri Lanka, Thailand and Vietnam.

The month-long programme held in May / June 2012 that was conducted together with a team of international and local Resource Persons, aims to develop Green Productivity (GP) lead trainers/consultants and to provide practical hands-on experience on GP practices in actual companies and organisations with special focus on productivity improvement in solid waste management and energy management.

Asia

Asia

Asia

Asia

Development of Productivity Practitioners 2011 for APO Member Countries - Philippines

APO Resource Person for training and coaching of consultants and productivity advisors during the in-company practice on the Module of Management Consultancy for Productivity Improvement in companies and non-profit organisations.This annual multi-country training course conducted in July 2011, had trained a total of 23 participants from 15 countries including Bangladesh, Cambodia, Fiji, India, Indonesia, Iran, Lao PDR, Nepal, Pakistan, Philippines, Sri Lanka, Singapore, Thailand, Malaysia, and Mongolia.

Asia

Asia

 

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Productivity Projects in Africa

Chief Resource Person and Technical Expert for the Asian Productivity Organization on the project on dissemination of the Asian Productivity Movement to Africa that was funded by the Government of Japan and Taiwan for a period of 8 years. The project involved helping the Pan African Productivity Association and National Productivity Organizations (NPO) in Africa to establish action plans for enhancement of the productivity movement in the African Continent and various African Nations.

 

Planned, supervised and conducted training for 7 runs of the Advanced and Basic Training Course for Productivity Practitioners that were multi-country training programme with durations 3 to 4 weeks respectively in South Africa during the period 2007 to 2015, training 184 productivity consultants and trainers. Participants were from 12 African nations including Burkina Faso, Botswana, Ghana, Kenya, Mauritius, Namibia, Nigeria, South Africa, Swaziland, Tanzania, The Gambia and Zambia. The two courses covered more than 32 productivity techniques and methodologies including coaching of participants in in-company productivity diagnosis and making productivity improvement recommendations to companies in South Africa. Video clips taken during the courses can be found here

Africa
Resource Person and Participants of the Basic Training Course for Productivity Practitioners
in South Africa.

Africa
Mr. Kelvin Chan, Course Chief Resource Person delivering lectures on productivity.

Africa
Participants of the Advanced Course working on case study.

Africa
Participants after completing a lean management simulation exercise

Africa
Participants interviewing workers at a company during the in-company productivity
diagnosis under the close supervision of Course Resource Persons.

Africa
Mr. Kelvin Chan, the Course Chief Resource Person delivering the Course Remarks during
the closing of the Course.

Africa
Mr. Kelvin Chan was invited by the Productivity SA as the GOH to present awards to corporate
winners of the 2010 National Productivity Awards in South Africa

APO Technical Expert on productivity representing the Asian Productivity Organization in the Workshop on Social Dialogue and Productivity organized by the African Union and the International Labour Organization in Ethiopia on May 2009. He shared with members of the workshop the experiences of the APO in promoting productivity in Asia and contributed in the preparation of the Productivity Agenda for Africa (Productivity Action Plan) that is subsequently endorsed by the Ministers of the 53 member countries of the African Union.

Africa Union
Mr. Kelvin Chan, APO Resource Person with Representatives of the African Union
and International Labor Organization, and participants of the workshop at Ethiopia.

African Union
Mr. Kelvin Chan, APO Resource Person read the message of the Secretary General
of the APO during the opening of the workshop.

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Productivity Projects in Malaysia

Chief Resource Person to plan, supervise and conduct 2 runs of the Train-the-Trainer Workshop for Green Productivity jointly organized by the Asian Productivity Organization (APO), Malaysia Productivity Corporation (MPC) and National Institute of Public Administration (INTAN) during the period 2008 to 2009. The multi-country course was participated by practitioners and government officers from Bangladesh, Cambodia, ROC (Taiwan), Fiji, India, Indonesia, Iran, Korea, Lao DPR, Malaysia, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Thailand and Vietnam. The course not covered the methodologies of Green Productivity; it also equipped participants with training and consultancy skills. At the later part of the course, involved coaching of participants in in-company green productivity diagnosis companies in Malaysia.

Malaysia GP
Organizers and Participants of the Train-the-Trainer in Green Productivity Course in Malaysia

Malaysia GP
Mr. Kelvin Chan, Course Chief Resource Person coaching participants during group
case study on green productivity.

Technical Expert for the Asian Productivity Organization for the project on Structured On-the-Job training in Malaysia for the Malaysian Productivity Corporation during the period 2007 and 2009. Seminars were conducted for the industries to promote the technique and 16 practitioners and government officers were coached in implementing the structured OJT system, development, testing and implementation of OJT blue prints.

Malaysia OJTParticipants were being coached to conduct interviews and develop Structured
OJT blueprints for their own organizations during the Workshop in Kuala Lumpur.

Malaysia OJTParticipants observing the reviewing and testing process of Structured OJT Blueprints

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Productivity Projects in Philippines

Technical Expert on Productivity and Consultancy for the Development of Productivity Specialist course organized by the Development Academy of the Philippines and the Asian Productivity Organization since 2002. The work involved preparing and coaching of government officers from National Productivity Organisations, in the in-company productivity diagnosis of companies in the Philippines. Conducted 9 runs of the course training 250 participants from Asian countries including Bangladesh, Cambodia, Fiji, India, Indonesia, Iran, Lao DPR, Malaysia, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, Vietnam, Myanmar and Brunei.

PhilippinesMr. Kelvin Chan, Course Resource Person with Company Representatives of an Integrated
Resort where participants were given the opportunity to conduct the course
in-company productivity diagnosis.

 

PhilippinesMr. Kelvin Chan, Course Resource Person delivering the lecture on
productivity and management consulting techniques during the course.

PhilippinesParticipants conducting analysis on data collected during the field trip
under the close supervision of the Course Resource Person, Mr. Kelvin Chan

 

PhilippinesMr. Kelvin Chan, Course Resource Person giving advise on analysis
during the productivity diagnosis practice.

Chief Technical Expert for the technique of “Quick Response System”, a lean manufacturing system designed for the garment manufacturing industry in the Philippines during the period 1995 to 2002. The project involved human capacity building and provision of consultancy advises in the implementation of the system.

QRS
Mr. Kelvin Chan, APO Technical Expert on QRS providing advise to a company
in the Philippines

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Productivity Projects in Thailand

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Advanced Development of Productivity Practitioners Course training 40 consultants for Thailand Productivity Institute (FTPI) in Thailand in 2009. The course covered sharing of the experiences covering more than 30 productivity techniques utilized in Singapore, India and Malaysia.

ThailandOrganizers and participants of the Advanced Development of Productivity Practitioners
Course in Thailand.

 
Thailand

Mr. Kelvin Chan giving instructions to participants during group case studies

 

Thailand

Mr. Kelvin Chan clarifying issues during productivity case exercises

 

Thailand

Mr. Kelvin Chan and Mr. Lee Kok Siong (Associate Consultant) were both part of the faculty
conducting the 2-week course in Thailand

 

Thailand
Mr. Kelvin Chan, Course Chief Resource Person presenting the certificate of achievement to
participants of the course.

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Productivity Projects in India

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Basic Development of Productivity Practitioners Course training 21 consultants in for the National Productivity Council in India in 2008. The course covered sharing of the experiences covering more than 18 productivity techniques utilized in Singapore and Philippines.

India
Faculty members and Participants of the Basic Development of Productivity Practitioners Course in India

India
Participants conducting interviews with process owners at the institute during an exercise
on 5S visual management practices

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Productivity Projects in Iran

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Basic Development of Productivity Practitioners Course training 27 consultants for the National Iranian Productivity Centre (NIPC) in Iran in 2008. The course covered sharing of the experiences covering more than 20 productivity techniques utilized in Singapore and the Philippines.

Iran
Mr. Kelvin Chan, Course Chief Resource Person delivering lectures on productivity techniques in Iran

Iran
Mr. Kelvin Chan, Course Chief Resource Person interacting with participants during lectures

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Productivity Projects in Pakistan

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Advanced Development of Productivity Practitioners Course training 29 consultants for the National Productivity Organisation in Pakistan in 2008. The course covered sharing of the experiences covering more than 10 advanced productivity techniques utilized in Singapore, Malaysia and the Philippines.

Pakistan
Faculty members and participants of the Advanced Development of Productivity Practitioners Course in Pakistan.

Pakistan
Mr. Kelvin Chan, Course Chief Resource Person giving instructions during productivity case exercises

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Productivity Projects in Indonesia

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Advanced Development of Productivity Practitioners Course training 20 consultants for Ministry of Manpower and Transmigration in Indonesia in 2008. The course covered sharing of the experiences covering more than 15 advanced productivity techniques utilized in Singapore, India, Malaysia and the Philippines.

Indonesia
Organizers and participants of the advanced In-country program for productivity and
quality practitioners in Indonesia

Indonesia
Mr. Kelvin Chan, Course Chief Resource Person conducting training on Total Quality Management

Indonesia
Faculty members observing participants during productivity group exercises

Indonesia
Satisfied participates who successfully completed the advanced course

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Productivity Projects in Lao PDR

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Basic Development of Productivity Practitioners Course training 23 consultants for SME Promotion and Development Office (SMEPDO), Ministry of Industry and Commerce in Lao PDR in 2008. The course covered sharing of the experiences covering more than 18 basic productivity techniques utilized in Singapore and India.

Lao PDR
Faculty members and participants at the opening of the course in Lao PDR

Lao PDR
Participants working on case exercises during the course.

Lao PDR

Closing ceremony of the course where certificates of achievement will be presented to
participants who successfully completed the course

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Productivity Projects in Cambodia

Chief Resource Person to plan, supervise and conduct the 2-week in-Country Basic Development of Productivity Practitioners Course training 28 consultants for National Productivity Centre of Cambodia (NPCC), Ministry of Industry, Mines and Energy in Cambodia in 2008. The course covered sharing of the experiences covering more than 18 basic productivity techniques utilized in Singapore, Philippines and India.

Cambodia
Faculty members and participants of the Basic Development of Productivity Practitioners Course
in Cambodia

Cambodia
Mr. Kelvin Chan, Course Chief Resource Person clarifying matters on productivity techniques

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Productivity Projects in Fiji

Technical Expert on Total Quality Management and Quality Circle for Training & Productivity Authority of Fiji in Fiji in 2007. Conducted two runs of training courses on Quality Circles for productivity practitioners and provided advise to companies on productivity improvement strategies. Presented paper on Total Quality Management during the national quality convention and participated in the seminar forum. More information can be found on this link.

Fiji
Mr. Kelvin Chan, Technical Expert on TQM and QC presenting certificate of

achievement to a participant of the Quality Circle Workshop

 

Fiji

Mr. Kelvin Chan, a guest with government officials at the Fiji National Quality Convention in Suva

Seminars and Workshops

SME e-Clinic™

The SME e-Clinic™ Service introduced since 1996 and is opened to all Small and Medium-Sized Enterprises operating or intending to operate in Singapore. This Service is free of charge (FOC) and the use of this Service is subjected to the attached Service User Agreement. The objective of this Service is to provide a channel for SMEs to resolve their corporate problems and issues. Read more...